Discoms Offer Safety Tips Amid Rising Fraud: Don’t Share Bank Details, Use Verified Apps

The discom officials added that these messages typically warn of immediate power cuts due to unpaid bills. "They may even include copied logos to create a sense of legitimacy.
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In response to a surge in fraud cases in Delhi, discoms are launching social media awareness campaigns to educate consumers on safe practices for paying electricity bills. The campaigns emphasize using verified apps, not sharing debit or credit card details, and avoiding suspicious links.

Rising Fraud Cases

Discoms are noticing a rise in fraudulent activities where scammers send messages claiming overdue payments. These messages urge recipients to click on dubious links or call unfamiliar numbers, leading to malware-infested websites or imposters posing as official representatives. A recent incident involved a doctor in Delhi who clicked on a fake link to pay his electricity bill and was duped of Rs 6 lakh.

Official Advice

A BSES official advised consumers to remain vigilant and only use BSES-authorized platforms for bill payments. “Our officials will never ask for bank or credit/debit card details, CVV numbers, or OTPs,” the official stated.

Warning Signs

Fraudulent messages often warn of immediate power cuts due to unpaid bills and may include copied logos to appear legitimate. These messages, whether emails, calls, or SMSes, aim to create panic and prompt consumers to follow the provided links, which lead to fraudulent websites designed to steal personal information.

Secure Practices

A Tata Power Delhi Distribution Limited (TPDDL) spokesperson advised consumers to ensure the website URL starts with “https://” before entering any sensitive information. This practice helps protect against phishing scams and ensures a secure connection.

Conclusion

Discoms are urging consumers to stay cautious and follow these safety tips to protect themselves from fraud. By using authorized payment platforms and being aware of suspicious activities, consumers can avoid falling victim to these scams.


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